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Privacy Policy

At Ascendia, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect various types of personal and non-personal information to enhance your experience with us and provide you with the best possible service. The types of information we collect may include:

  • Personal Information: This includes your name, email address, phone number, and any other details you provide when contacting us or using our services.
  • Non-Personal Information: This includes information such as your IP address, browser type, and browsing behavior on our website. This data helps us understand how visitors interact with our site and improve the overall user experience.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services, including:

  • Responding to your inquiries and providing customer support.
  • Sending you important updates, newsletters, and marketing materials (with your consent).
  • Analyzing website traffic and improving the functionality and performance of our site.
  • Complying with legal obligations and protecting our business interests.

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement various security measures, including encryption and secure servers, to safeguard your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. We may, however, share your information with trusted partners and service providers who help us operate our website and deliver our services, but only for the purpose of fulfilling their obligations to us. These third parties are obligated to keep your information confidential and are prohibited from using it for any other purpose.

We may also disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal process, or prevent fraud or illegal activity.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our site. Cookies are small text files that are stored on your device and help us improve your browsing experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain features on our website.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request that we update, correct, or delete your personal information.
  • Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

If you would like to exercise any of these rights or have any questions about your personal information, please contact us using the contact details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ascendia

[email protected].